Description based on the Specified Commercial Transactions Act
- Seller
- Shosekido Online Shop
- Representative
- President Yasuo Nakanishi
- Location
- 〒619-0216 6-3-5 Shumidai, Kizugawa City, Kyoto Prefecture
- Phone Number
- 0774-73-4256
- Email Address
- shop@shosekido-ecshop.com
- Selling Price
- Please check each product page for details.
- Additional Fees
- In addition to the selling price, shipping fees and transfer fees may apply.
Shipping fees vary by region. However, shipping is free for purchases over 5,000 yen (including tax).
- Shipping Fees
- Shipping fees vary by region. Please check the usage guide and shopping cart for details.
- Payment Methods and Timing
- Credit Card (Visa/Mastercard/AMEX/JCB), Bank Transfer, Apple Pay, Google Pay, PayPal, Shop Pay
Payment must be made within 7 days after the confirmation email from us.
- Bank Transfer Information
- Kyoto Bank, Nara Branch, Ordinary Account 67369, Shosekido Co., Ltd.
*Please note that transfer fees are the responsibility of the customer.
- Delivery Timing
- We will ship within 3 business days after receiving your order. Please note that during year-end and New Year holidays, Golden Week, and summer vacations, there may be delays in shipping. We will inform you separately in such cases.
- Delivery Method
- We will deliver using our designated shipping company.
Please note that we cannot accept requests for specific shipping companies.
- Returns, Defective Products, and Cancellations
- If you wish to return or exchange a product, please contact us within 7 days of receiving the item. We take great care in shipping, but if you receive a product that is different from what you ordered or if there are quality issues such as damage or defects, we will refund or exchange the product. In such cases, shipping costs will be borne by us.
However, for returns due to customer reasons (e.g., the product is not what you expected, wrong order, etc.), the shipping cost will be the responsibility of the customer. Please understand this before placing your order.
- Return Period
- If you wish to return or exchange a product, please contact us within 7 days of receiving the item.
